faqs

General Questions

As a physio clinic in the Sydney CBD, it is clear we are raising the bar and doing things a little different, so it’s fair that you might have a question or two. In light of being as informative as we can, we have listed a bunch of common questions. If you still can’t find the answer to your question, please let us know at the bottom and we will get it added to our list. 

A referral is not necessary, you can book in directly with us HERE for a consultation.

Initial consultation: Up to a 45 min private consultation (depending on the nature and severity of the presenting issue) with a physiotherapist that may typically include:

- an interview with you so we can understand your unique story, injury history and your ideal outcomes

- education and advice about your condition so you are well informed every step of the way

- hands on manual treatment (soft tissue massage, joint mobilisations, dry-needling and more)

- a detailed physical assessment so we can provide you an accurate diagnosis (this is very important to inform your treatment plan so you can recover and be pain-free sooner rather than later)

- a targeted exercise rehabilitation program (with progressions) that addresses your injury needs based on the physical assessment

- 24/7 support from our physiotherapists and access to our fully equipped gym while you complete your rehab with us

- communication between your doctor/personal trainer/health professional for a comprehensive outlook

Follow-up consultations:
- hands on manual treatment as needed

- progression of your treatment plan and phase of rehab

- regular reassessment of your injury along the way so we can evaluate your progress

- continued communication with your doctor/personal trainer/health professional

You don’t need to bring anything to the appointment except yourself, however, if you have any relevant scans/reports and/or medical history, this will help the physiotherapist gain a clearer understanding of your condition.
You may want to bring active clothes that you are comfortable in, otherwise we can provide you with a change of clothes as well.

Yes, we accept all private health funds and have HICAPS terminals for fast claims on the spot.

To use Medicare rebates for your physiotherapy session, your GP will need to provide you with an Enhanced Primary Care (EPC) form. With this form, you will be eligible for up to 5 partly covered sessions with a physiotherapist.

A sports physiotherapist specialises in the diagnosis and management of sporting injuries and will normally have experience working with sporting teams and managing their players’ injuries. A sports physiotherapist can do everything your typical physiotherapist can do; however, they have a deeper insight into the unique needs of athletes (of all levels). They can work with you in the treatment room, the gym and eventually, back on to the field.

No good physio ever said just rest! While many injuries do eventually settle and you feel less pain, complete immobilisation/rest of your injury should never be the solution. The body has clever ways of avoiding aggravating movements so as to reduce pain but it does not do a good job of strengthening and restoring the injured area back to full strength/function.
Another factor to consider is that the root cause of the injury (poor biomechanics/compensations) will not be addressed with just rest, leading to a high chance of re-injury. Read our article here to learn more about why movement is medicine!

With some injuries you may be able to get away with a simple reduction in activity or it was a one-off occurrence. However, if you don’t complete a proper rehabilitation plan, this will likely result in you experiencing ongoing pain, weakness and decreased function of your job/sport, especially if your body undertakes a lot of repetitive movements. It’s essential to bullet-proof yourself by completing your exercises long-term.

Ideally, forever! The duration for continuing your exercises largely depends on the nature of your injury and your specific rehabilitation goals. Generally, you should follow your physiotherapist's advice and complete the full course of your prescribed exercises. This usually extends beyond just the initial recovery phase to ensure full strength and function are restored. Even after you feel better, maintaining a routine that includes your exercises can help prevent future injuries and ensure long-term health. Remember, consistency is key in maintaining the benefits you've achieved through rehabilitation.

Our physiotherapists used a variety of treatment modalities based on the nature, severity and timeline of your injury. Optimal results are achieved through a well-rounded combination of treatments and management strategies and may include: advice and education, manual therapy (joint mobilisations/glides), soft tissue massage and trigger point therapy, dry needling, exercise rehabilitation in our fully equipped 200sqm gym.

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Can't Find The Anwer?

If you have a question and you can’t find the answer here, simply send us a message or give us a call and we would be more than happy to answer it for you.